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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas Turner

Thomas Turner

October 3, 2025

5  out of  5
rating by Thomas Turner
"Pat and her team offered all options on my insurance needs. The office offers a professional staff and a pleasant atmosphere. They definitely go all in on providing the best service and insurance experience. 5 Star !!!"
We responded:
"Thank you, Thomas! I am very proud of my team, and we appreciate you. "
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PJ Barbie

May 10, 2024

5  out of  5
rating by PJ Barbie
"Have been with Pat for a few years. Great place and people. Norma just helped me with the State Farm Drive Safe Discount Program. It was fast and easy to install with blue tooth. And hey, who doesn't want a discount! I encourage you to look into this program. Thank you Norma!"
We responded:
"Thank you so much for your kind words and your 5 star review. We value your business and appreciate you allowing us to serve you!"
Profile photo of Hew Hunt

Hew Hunt

January 5, 2024

5  out of  5
rating by Hew Hunt
"Pat and her team are wonderful!!! I love the hometown attitude and honesty here. They will advise and refer to better products or services if they see a better fit for you. Not motivated by profit. So motivated by love."
We responded:
"Thank you, Hew, for your kind words. We do our best here to take care of our customer's best interest!"
Profile photo of Eunice Cantu

Eunice Cantu

March 17, 2023

5  out of  5
rating by Eunice Cantu
"Pat Patcha and the entire staff are so thoughtful and kind in thinking of their customers and their life events. They They are an awesome team!"
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Steven Wilkins

September 29, 2022

5  out of  5
rating by Steven Wilkins
"Always fair and never had any problems with them."
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Jesse Ramirez

September 27, 2022

5  out of  5
rating by Jesse Ramirez
"So far all has been great with your employees. no bad experiences. Still doing a great job."
We responded:
"Thank You, Jesse! We appreciate the 5 star review!"
Profile photo of kimberly breazeale (little kim)

kimberly breazeale (little kim)

September 20, 2022

5  out of  5
rating by kimberly breazeale (little kim)
"Cruz always goes above and beyond for me! She's great!! I just wish I didn't almost have a heart attack this time of the month when my bill gets paid."
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Frank Ardoin

September 8, 2022

5  out of  5
rating by Frank Ardoin
"All is well. Thanks for checking."
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Roy Puente

April 20, 2022

5  out of  5
rating by Roy Puente
"State Farm RocKs!"
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Johnnie White

April 16, 2022

5  out of  5
rating by Johnnie White
"State Farm:and the entire office! handle my calls are always quick to respond and very helpful. always super helpful and friendly. I've got great insurance and a great price. Couldn't ask for more from an insurance company. positive attitude and made the experience very easy. Thank you for the great customer service Pat Pachta! 5 stars!"
We responded:
"Thank you for the five-star review, Johnnie! We appreciate your business and love to hear praise for our staff!"
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mark perez

March 7, 2022

5  out of  5
rating by mark perez
"very nice and professional, they took thier time and answered all my questions . I didn't feel like I was being rushed out . Nore like I was a bother to them ."
Profile photo of Elya Sanchez

Elya Sanchez

February 9, 2022

5  out of  5
rating by Elya Sanchez
"Pat and her crew are awesome! I've been with Pat for many years and I have never had a problem. Her staff are friendly and makes you feel welcome."
We responded:
"Thank You, Elya, for the five star review! We appreciate your business and your kind words!"
Profile photo of James Crober

James Crober

February 8, 2022

5  out of  5
rating by James Crober
"The staff is always extremely friendly and helpful which pretty much is more important than anything else@"
We responded:
"Thank You, James, for the five star review! We appreciate your business and love to hear praise for our team!"
Profile photo of Laurie Pustka

Laurie Pustka

December 5, 2021

5  out of  5
rating by Laurie Pustka
"Norma got some life insurance quotes for me when I needed to "work on my budget" recently after an unexpected early retirement. She was quick to help. Explained my options as I was soon turning age 60. She followed up after Thanksgiving like we decided. I needed time consider everything. I want her to help me every time!! Even though their office has always been great at showing and explaining things for me."
We responded:
"Thank You, Laurie! We are thrilled to hear Norma was able to help you!"
Profile photo of Alicia Bosquez

Alicia Bosquez

November 25, 2021

5  out of  5
rating by Alicia Bosquez
"Sincere and honest dedication from each patient reminder and simplifying an already easy process for the sake of my busy schedule was a godsend! Thank you all!"
We responded:
"Thank you so much, Alicia, for your kind words. We do strive to provide our clients with the service you deserve. We appreciate you and thank you for allowing us to serve as your State Farm agent."
Profile photo of Thomas Todd

Thomas Todd

October 18, 2021

5  out of  5
rating by Thomas Todd
"Pat Pachta's agency has protected our home and property for many years and has done so with sincere care and expertise! She has carefully explained our coverage and followed up on our claims and they were quickly resolved."
We responded:
"Thank You for the kind words and 5 star review, Thomas! We appreciate your business!"
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Robert Collins

October 10, 2021

5  out of  5
rating by Robert Collins
"I have been a client of Pat for about 20 years she has always been very professional and helpful with all my insurance needs and always very helpful with any questions I have it is a pleasure to do business there"
We responded:
"Thank you for the five-star review, Robert! We appreciate your business and value your feedback."
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Tammy Caldwell

September 17, 2021

5  out of  5
rating by Tammy Caldwell
"Very nice people and love our agent Cruz!!"
We responded:
"Thank You for the Five star review! We appreciate the LOVE!!"
Profile photo of Ralph Montoya

Ralph Montoya

September 16, 2021

5  out of  5
rating by Ralph Montoya
"Never any problems, very satisfied with insurance policy."
We responded:
"Thank You for the 5 star review, Ralph! We appreciate your business!"
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Diana Kallus

September 1, 2021

5  out of  5
rating by Diana Kallus
"Norma was quick and efficient in starting my claim and truly made it a pain free experience."
We responded:
"Thank You, Diana! Our goal is to make your claim experience as painless as possible!"
Profile photo of Juan Longoria

Juan Longoria

August 23, 2021

5  out of  5
rating by Juan Longoria
"Norma who took all our information was 👍 she took her time and looked for the right insurance to fit our budget...the girl that was in training was just as great...thanks for all your help."
We responded:
"Thank You for the 5 star review, Juan! We will pass on the praise to Norma! Thank You!"
Profile photo of Gayle Conklin

Gayle Conklin

August 23, 2021

5  out of  5
rating by Gayle Conklin
"Pat Patcha & her staff, have been excellent on all counts over the many years l have been with her. State Farm has been there for me through 2 hurricanes, hail damage, a deer hitting my car, & my most resent hydroplainn ing car wreck. Very helpful."
We responded:
"Thank You for the 5 star review, Gayle! Our goal as a team is to make your claims as stress free as possible! Thank You!"
Profile photo of Diana Rubio

Diana Rubio

June 21, 2021

5  out of  5
rating by Diana Rubio
"Sometimes life is just crazy busy and I forget when payment is due, but love the reminders 😊"
We responded:
"Thank you for the five star review, Diana! We appreciate the feedback!!"
Profile photo of Terri Partida

Terri Partida

April 25, 2021

5  out of  5
rating by Terri Partida
"Years ago my son was attacked in a home invasion and State Farm took care of him. From that day on ive been a customer. I know that when I need State Farm they will be there for me"
We responded:
"Our goal at State Farm is to minimize stress at claim time. We value the trust you place in us!"
Profile photo of Terri Partida

Terri Partida

November 10, 2020

5  out of  5
rating by Terri Partida
"Great company for me"